- November 2020
- March 2020
- February 2020
- October 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- August 2014
- July 2014
- June 2014
- May 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- June 2013
- January 2013
- December 2012
- November 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
The Skill of Delegation
As the ministry grows the necessity of delegation grows as well. The need for delegation arises when we reach our natural and spiritual limitations. When a ministry becomes more complex, a point is reached where the leader is no longer able to cope with every aspect of the ministry on their own, realizing that neither time nor their own efforts are adequate to meet the needs of the people they are leading. Before this point is reached a plan for delegation should already be in place.
The inability or unwillingness to delegate to others can stall ministry growth and produce burnout in the senior leaders. This is a common mistake that small ministries make and many times it is the reason they stay small.
A great analogy for delegation is, “the ability to score without touching the ball.” Learning to accomplish things through others involves the skill of delegation and it is an imperative part of effective leadership.
The Art of Delegation begins with self-awareness and an honest assessment of our own limitations. Identifying the areas where we are weak will help us target the right people with the right graces and abilities to compliment the ministry. No one likes to admit they have areas of weakness, but the reality is we all have them.
An honest self-assessment can be difficult and usually requires the input and feedback of other leaders and peers. If you are married, your spouse can be a huge asset in this department. The point is, don’t just trust your own point of view because your perspective can often be filled with blind spots. We all have blind spots and we need others to help us see from a broader point of view. The need for delegation is often a blind spot with many leaders.
In Exodus 18 we see a powerful example of the need to delegate. When Moses was leading the children of Israel he came to a point where Jethro, his father-in-law, had to point out his need to delegate responsibilities. Moses was sincere, but the need to delegate was his blind spot.
Exodus 18:13-23 And so it was, on the next day, that Moses sat to judge the people; and the people stood before Moses from morning until evening. 14 So when Moses’ father-in-law saw all that he did for the people, he said, “What is this thing that you are doing for the people? Why do you alone sit, and all the people stand before you from morning until evening?”
15 And Moses said to his father-in-law, “Because the people come to me to inquire of God. 16 When they have a difficulty, they come to me, and I judge between one and another; and I make known the statutes of God and His laws.”
17 So Moses’ father-in-law said to him, “The thing that you do is not good. 18 Both you and these people who are with you will surely wear yourselves out. For this thing is too much for you; you are not able to perform it by yourself. 19 Listen now to my voice; I will give you counsel, and God will be with you: Stand before God for the people, so that you may bring the difficulties to God. 20 And you shall teach them the statutes and the laws, and show them the way in which they must walk and the work they must do. 21 Moreover you shall select from all the people able men, such as fear God, men of truth, hating covetousness; and place such over them to be rulers of thousands, rulers of hundreds, rulers of fifties, and rulers of tens. 22 And let them judge the people at all times. Then it will be that every great matter they shall bring to you, but every small matter they themselves shall judge. So it will be easier for you, for they will bear the burden with you. 23 If you do this thing, and God so commands you, then you will be able to endure, and all this people will also go to their place in peace.”
Bearing the burden of ministry yourself is never God’s plan. As individuals we are not capable, even with God’s help, to fulfill all He has called us to do. We are called to community and relationships. Every part of the body has a role to play, a function and purpose that will help edify the body as a whole.
Every leader must come to the realization that he needs to surround himself with solid relationships that he can share the load of ministry with. This is the only way to fulfill God’s plan.
There is a powerful truth in Ephesians 4 that will help us understand this.
Ephesians 4:16 – From whom (Christ) the whole body, joined and knit together by what every joint supplies, according to the effective working by which every part does its share, causes growth of the body for the edifying of itself in love.
Notice in this passage that supply comes from the joints in the body, not the parts of the body.
A joint is where two parts meet together, like your elbow or knee. It is the RELATIONSHIP between the parts.
A healthy joint causes both parts to be more effective, more mobile, and increases the ability and strength of both connected parts. It is no coincidence that Jesus used this analogy. If you have ever had an injured joint like an ankle, knee, elbow, or wrist, you know how debilitating and restricting it can be.
It is the relationships between the parts that bring the needed supply for ministry growth. If relationships are healthy, every part in place effectively working and doing its share, growth and edification in love is the result.
This is why it is so important to be deliberate and intentional about who you delegate to. Maintaining a healthy relationship with those to whom you delegate is essential for success.
Some Guidelines for delegation:
- Delegate early.
Make an effort to delegate responsibilities early to avoid unnecessary pressure. This avoids undo stress on the leader and sets up the person you are delegating to for success. Waiting until things get to the point of neglect makes it difficult on everyone involved.
“If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.” ~ John C. Maxwell ~
- Select the right person.
Ensure that the person has the character to represent the ministry and the time to take on the responsibility. Before sending them out to tackle the new responsibility, make sure the person has all the training and resources needed to succeed.
“Delegate to people who are better than you and let them do the work. Look for people who will aim for excellence and not settle for anything less than the remarkable.”
- Set clear goals and expectations.
Be clear and specific on what is expected. Give information on what, why, when, who and where, but leave the “how” to them. Don’t be too concerned about how it gets done, but that it gets done right and on time. Confirm and verify goals and expectations on a regular basis and get updates on progress. This gives you an opportunity to give needed feedback and encouragement.
“Don’t tell people how to do things, tell them what to do and let them surprise you with their results.” ~ George S. Patton ~
- Delegate authority with responsibility.
Giving people the authority to make certain decisions, use their own creativity, and even recruit others to help accomplish the task allows the person to take ownership of the responsibility and shows that you value their opinions and trust their judgement. This helps maintain a healthy relationship and grooms them for leadership.
It is frustrating to be given a task and no authority to make decisions on how it gets done. Micro-managing every task you delegate will run people off and prevent you from building a strong leadership team. The best leader is the one who has sense enough to pick good people to do what he wants done, and self-restraint to keep from meddling while they do it.
“When you delegate tasks, you create followers. When you delegate authority, you create leaders.” ~ Craig Groeschel ~ Founder of Life Church
- Evaluate and recognize performance.
Evaluate results more than methods. Celebrate the wins and give credit where credit is due. Analyze the cause of any insufficient performance but don’t be too quick to take a project back. Rather, continue to work with the person and ensure they understand the project to be their responsibility. Give advice on ways to improve and be willing to be a resource yourself. This sends a message that you believe in them and that you want them to succeed. This approach inspires people and ensures dependability.
“No Leader will build a great ministry that wants to do it all themselves or take all the credit.” ~ Andrew Carnegie ~
Delegation is one of the most essential requirements for a successful ministry. It is the key to fulfilling God’s vision with excellence and provides an opportunity for others to develop their skills and abilities, gaining enough competence to fill higher positions in case of need.
Every person we lead has amazing, God given gifts and talents. Delegation is a great way for people to function and develop in their gifts. This promotes growth in the individual and brings healthy challenges that stretch their faith and empowers them for Kingdom use.
“The greatest leaders are those who empower others.”
Question: What are two reasons that delegation is important?
Question: Why is self-awareness important when delegating responsibilities?
Question: What are two areas you are weak in?
Question: Can you name three guidelines for delegation?
Question: What was Moses “blind spot” in Exodus 18?
Once we have given our due diligence to skillful listening we enter the arena of communicating grace.
Colossians 4:6 Let your speech always be with grace, seasoned with salt, that you may know how you ought to answer each one.
Grace is one of the most important words in the Bible and can be easily defined as,
“The divine influence upon the heart and its reflection in the life.”
Grace is God’s influence, not necessarily ours. Keeping in mind that God’s influence, should be palpable in our speech will keep us humble, gentle, and conscious of what is being imparted in our conversations.
Ephesians 4:29 Let no corrupt word proceed out of your mouth, but what is good for necessary edification, that it may impart grace to the hearers.
The word corrupt in the previous passage simply means, “Worthless and of no value.” If our words are not ministering grace to the hearer it shouldn’t be coming out of our mouths. We should constantly be judging our words before we speak, asking ourselves, “Is this going to edify, help, and bless? Am I truly speaking from the Lord’s perspective, or just mine? Is my tone right, are my motives pure?
As leaders, we must understand that God uses us as a mouthpiece to speak to others. God does not take this lightly and neither should we. The Bible is replete with scriptures about the power and significance of words and the effect they have on our lives. What we say and how we say it can literally be ministering death or life into a person’s life or situation.
Proverbs 18:21 Death and life are in the power of the tongue, And those who love it will eat its fruit.
This reinforces the importance of being a skilled listener, but even more so, the importance of our own intimate relationship with God. Our spiritual condition has a profound effect on our ability to communicate the heart of God.
Love is the license to speak truth
An area I see young leaders often miss it is in their delivery of truth. Truth is received in the manner it is delivered. The Word of God is truth. It is also a sword, a double edged one at that. Truth should never be delivered with the intention of “straightening someone out,” or “correcting someone.” Let me explain:
2 Timothy 3:16 All Scripture is given by inspiration of God, and is profitable for doctrine, for reproof, for correction, for instruction in righteousness, that the man of God may be complete, thoroughly equipped for every good work.
Many times this scripture is used to justify the Bible bashing, finger pointing, and judgmental approach to correcting people in the name of God. Usually it is a self-centered, self-righteous assault on people that comes from not understanding their identity in Christ and opens one up to the influence of religious spirits.
Notice that “all scripture is given by inspiration of God.” God is love according to 1 John 4:8. So we can conclude that if the delivery of truth isn’t inspired by Love it is NOT profitable for doctrine, it will NOT reprove, it will NOT correct, it will NOT instruct, it will NOT complete, and it will NOT equip. It just cuts, and it cuts deep. Love is the license to speak truth. If we don’t have genuine love and compassion in our hearts toward the ones we are speaking to, we have lost our license to speak on God’s behalf.
Let’s say you love a perfectly cooked rib-eye steak. It may be your favorite food in the world, but if I serve it to you wrapped in a dirty diaper you aren’t going to eat it. It’s the same with delivering truth. The word of God is so powerful it can change a life but it must be palatable, seasoned with salt, full of grace, and delivered in sincere love for it to be received.
If we are not imparting God’s grace, communicating God’s heart, and being a vessel of God’s love, we should remain silent. If we can’t correct that on the spot we may need to stop and reschedule a time to finish the conversation giving us time to pray or seek council from another leader. Don’t be pressured into speaking when you know your heart isn’t right.
There is a simple rule that will keep us from a myriad of problems if we apply it.
“When we speak, be sure it’s an improvement on silence.”
Following this rule does a few things,
- It slows down the conversation and keeps us mindful of the power and purpose of our words.
- It diffuses conflict that arises from elevated emotions.
- It teaches us the value and power of silence.
- It gives us greater control over ourselves and the entire situation.
- It allows us time to hear from our heart what the Holy Spirit is saying in the situation.
Personally, I believe this is what was happening in John 8:1-11 when Jesus was writing in the sand with His finger while everyone pressed Him for an answer to judge the woman caught in adultery. I think Jesus was simply giving His heart time to tell His mouth what to say.
Not being willing to speak until He heard from the Father is a lesson that every leader should take to heart. There are few worse feelings than knowing we have hurt one of God’s children with our words.
As leaders, we think before we speak, selecting words that nurture and build up rather than tear down and destroy. When faced with hostility we speak gently so as to diffuse anger and emotions rather than feed them. When faced with uncertainty, we are slow to speak, letting silence speak to the person and God speak us.
“Godly communication isn’t merely a skill, it is a discipline.”
Question: What is the definition of grace as it pertains to communication?
Question: What defines a “corrupt” word as stated in Ephesians 4:29?
Question: What are 3 things to keep in mind before we speak?
Question: Before we speak, what should our words be an improvement on?
Question: What license must you have before you can speak on God’s behalf?
Great leadership depends on effective communication. A leader who cannot communicate well will not lead very well or for very long.
In his famous prayer, St. Francis of Assisi asked God to help him to “Seek first to understand, then to be understood.”
Understanding doesn’t come by talking, it only comes from listening and learning. Being a skilled listener is the most important part of being a great communicator. Learning to hold your tongue is a valuable skill for anyone, but as leaders this is a must.
James 1:19 So then, my beloved brethren, let every man be swift to hear, slow to speak, slow to wrath.
To be quick to hear and slow to speak means having both humility and respect for others. It means you take the necessary time to sincerely listen to people instead of just voicing your opinion.
3 Keys to effective listening:
- Listen to God
Good communication with people starts with good communication with God. After all it is His people you are ministering to. Always keep in mind that you are the gift He has chosen to give to the people. Like St. Francis, if you will prayerfully seek Gods will and direction before ministering to others, inviting His involvement and be mindful of His perspective, you will tap into His wisdom and better express His heart in any given situation. If leaders will first practice this in their prayer life, the fruit of it will show up when communicating to others.
When leaders don’t first communicate with God they tend to lean too much on their own understanding or their own strengths and abilities which often leads to trouble like misunderstandings, offenses, broken relationships and eventually burnout. Trusting in God brings good direction and success.
Leaders must learn to first communicate with God before they even consider communicating with people. If you find this point being over-stressed, it’s not. That’s the order that will produce the greatest level of effectiveness and success.
So often in the church we find too much counseling of others without first seeking God. Too many meetings in which the church’s affairs are discussed without first seeking God’s guidance in prayer, and far too many decisions being made without adequate preparation in prayer, and yet we still expect God to bless it.
Prayer is the most important part of any leader’s life. Not their talents, not their gifting and abilities, not their personality and charisma, but getting direction from The LORD on how to proceed.
“He who cannot be a good follower cannot be a good leader.” ~Aristotle~
The BEST leaders are ALWAYS the best followers of Christ. If a leader is not being led by the Lord, where and how is he leading those who are following? To be an authority with dynamic influence we must submit to God’s authority and invite His influence. Christians follow leaders primarily because of their relationship with God, a relationship that is birthed and cultivated in the secret place but is evident to all.
- Listen to people
Listening to people is more than just hearing words, listen with your eyes when people are talking. Pay attention to how they enter a room, to tone, body language, eye contact, emotions, and emphasis on words or phrases. Listening to people is about gathering information so you can provide the proper response. If you pay close attention and let people do most of the talking up front, the proper responses will usually become clear.
Proverbs 18:13 He who answers a matter before he hears it, it is folly and shame to him.
Give people plenty of time to share their thoughts and don’t interrupt. Interruptions send a message that we don’t value what they say. If we’re going to truly understand a person’s situation and honor them properly, we should always let them fully express themselves. Silence can be our friend. A nod and a thoughtful look will many times keep them talking and bring out more important details that they may be hesitant to share. The skillful use of silence can do some heavy lifting in a conversation.
A great little rule to keep in mind is:
“When we speak, it should be an improvement on silence.”
Making a habit of weighing what we say against the current silence will prevent us from speaking harshly or out of turn. It avoids offence and protects relationships.
Beware of the lobbyist.
Some people are not looking for answers or council, they are just lobbying for agreement. If a person uses phrases like, “God said, or God told me,” don’t get trapped into a debate or argument. If God truly did say something, that leaves no room for us to argue or disagree and we need to make that clear to them. This puts the responsibility of their future actions squarely on their shoulders.
We can ask questions like, “are you absolutely sure that God spoke to you?” If they insist that He did we can council them to be patient and pray for God’s will, timing and purpose to prevail in the situation, but we shouldn’t speak against what they believe God said unless it blatantly opposes God’s Word. On the other hand, if they are sincere and submitted to leadership, using language like, “I think God is telling me this, or I believe God is directing me to,” then we have an open door to lead and council.
- Listen to your heart
Proverbs 16:23 The heart of the wise teaches his mouth, and adds learning to his lips.
“Give your heart time to tell your mouth what to say.”
There is tremendous power in being slow to speak. It shapes the atmosphere, transforms relationships and allows us to hear the Holy Spirit speak to us before we speak to others. It’s so easy, when someone comes to us in a hurricane of emotions, to write them off because of their delivery and not listen to what they have to say. It’s times like this, we really need to lean on the Holy Spirit for patience, love, and grace so that we don’t respond in kind.
“Good communication is a two way street. Good communicators promote an equal amount of traffic in both lanes, understanding that the listening lane is the first one traveled.”
Question: Why is listening important when communicating?
Question: What is the first key to effective listening?
Question: What percentage of time do you spend listening when in prayer?
Question: How would you describe the communication in your prayer life?
Question: On a scale of 1-10 how would you rank yourself as a skilled listener?
Question: What can you change to raise that number?
The Ministry of Goodness
I am in tears as I write this because the Lord has taught me something that has changed my perspective on everything and everyone. This simple thing, if you apply it to your relationships, will change the hearts of those around you. It is the ministry of goodness.
What is goodness according to the Bible?
Goodness – The state or quality of being good. Moral excellence; virtue. Kindness, generosity, excellence of quality. The best part of anything.
Goodness is a fruit of the Spirit.
Galatians 5:22-23 But the fruit of the Spirit is love, joy, peace, longsuffering, kindness, goodness, faithfulness, 23 gentleness, self-control. Against such there is no law.
All fruits of the Spirit are expressions of God’s goodness, righteousness and truth.
Ephesians 5:9 for the fruit of the Spirit is in all goodness, righteousness, and truth,
I have a brother that is 18 years younger than I. By the time he was 2, all the other siblings were grown and off to college or the military. My parents were financially secure by then and absolutely spoiled the kid, not giving him the same discipline the other siblings had received. He grew up an entitled and confused child with anger issues and was constantly in trouble.
By the time my little brother was in his early 30’s he had been in jail or prison 12 out of last 13 years. Everyone, including me, had written him off as screw up and had pretty much given up hope on him ever changing. He was a professed atheist and prison had really messed with his mind.
The whole family would continually tell him what he needed to do to “get his act together” and we were all quick to point out his mistakes and explain to him why he made them. I would write him in prison to encourage him and let him know I loved him but the conversation would deteriorate if I mentioned God and he would lash out at me with terrible accusations that made me question his sanity.
Finally, I had given up writing to him in prison because he would write back saying what a fool and a hypocrite I was, bad mouthing God with a language that can only be learned in a super max prison. He read everything he could while in prison to prove that there was not a God just so he would have some ammunition to use in our next conversation. His hatred and accusations toward me and God had hardened my heart towards him. I was done being ridiculed for my faith from a lowlife convict. I’m just being honest, that’s where I was at.
I had been praying for him over the years and I was at the point where I was going to pray one last time and turn him over to the devil. I saw in 1 Corinthians 5:5 where the apostle Paul delivered such a one to Satan for the destruction of the flesh that his spirit may be saved in the day of the Lord Jesus. I felt like this was my only option and even talked with a few pastors about the situation and they agreed.
As I was contemplating this and asking God if this was the right thing to do, God spoke to me and said, “Show him My goodness.” A few scriptures immediately came to mind when He said that. In Romans it says that the goodness of God leads men to repentance, and in Exodus when Moses asked to see God’s glory, God said “I’ll show you my goodness.”
Romans 2:1-4 Therefore you are inexcusable, O man, whoever you are who judge, for in whatever you judge another you condemn yourself; for you who judge practice the same things. 2 But we know that the judgment of God is according to truth against those who practice such things. 3 And do you think this, O man, you who judge those practicing such things, and doing the same, that you will escape the judgment of God? 4 Or do you despise the riches of His goodness, forbearance, and longsuffering, not knowing that the goodness of God leads you to repentance?
Exodus 33:18-19 And he said, “Please, show me Your glory.” 19 Then He said, “I will make all My goodness pass before you, and I will proclaim the name of the Lord before you.
God was showing me that if I wanted my brother to change, to repent from his ways, that ministering goodness was the only thing that would work. My constant judging of him was actually making it worse. I was so conscious of his sins that it made him even more sin conscious of them, perpetuating his wrong behavior. I saw that sin consciousness isn’t just about you being conscious of your own sins, but the sins of others also. In fact, if you are conscious of the sins of others, its a big indicator that you are conscious of your own. But that’s another lesson.
I decided to listen to God and change my approach. I wrote him a letter telling him how much I loved him and believed in him, magnifying all the good qualities in his life, speaking to his potential and not his past. I encouraged him not to give up or be too hard on himself, acknowledging that I too had made some terrible mistakes and that I respected his moral right to believe anything he wished. I apologized for being hard on him and I let him know I was there to love and help him in any way I could.
I didn’t mention God once in that letter, and for the first time in years he responded with sincerity and humility. He acknowledged his own weakness and opened up about some of the struggles he wrestled with. Sure, he used some foul language and made some rash comments that didn’t set well with me, but I didn’t respond to it, I overlooked it. Over the next 19 months, prior to his release, I just continued to love him and be good to him even when he tested it with his accusations, bashing God and badmouthing my faith.
His pattern of behavior for more than 13 years was: Get released from jail or prison, behave for two to three months, and then do something completely off the wall stupid and go right back to being incarcerated. I am happy to say that the pattern has changed.
My brother has been out of maximum security prison for ten months now. He has regained his driver’s license that was lost ten years ago. He is working a steady job, he is starting his final semester of welding school and has already been offered a position at a local company with great pay and benefits. He is a different person and it is obvious to the whole family. He is still a professed atheist but that will soon change. He has already started to make the turn. That’s what repentance means, to turn from something, to something or someone else.
I am thankful for my little brother, and I am thankful that God kept me from giving up on him. I am so grateful that He showed me a better way, a higher way, His way.
1 Timothy 4:4 For every creature of God is good, and nothing is to be refused if it is received with thanksgiving;
Preaching the Word means nothing if you don’t live the Word. Instead of telling people about God we should introduce them to Him through our submitted life. The ministry of goodness can be the most powerful evangelistic tool available if sincerely embraced and lived.
Perhaps the most famous quote from St. Francis of Assisi is:
“Preach the gospel at all times, and when necessary use words.”
I think St. Francis had a revelation of what I am talking about. In fact, I am just now catching up with him. Consider the words of Jesus:
Mark 10:18 So Jesus said to him, “Why do you call Me good? No one is good but One, that is, God.”
In this passage even Jesus was acknowledging the fact that all goodness comes from God, the Father. Jesus said, “I only do what I see the Father do.”
John 5:19 Then Jesus answered and said to them, “Most assuredly, I say to you, the Son can do nothing of Himself, but what He sees the Father do; for whatever He does, the Son also does in like manner.
Acts 10:38 how God anointed Jesus of Nazareth with the Holy Spirit and with power, who went about doing good and healing all who were oppressed by the devil, for God was with Him.
Isn’t it interesting that when Jesus was anointed with the Power of the Spirit the following manifestation was goodness and healing toward all.
Goodness is an expression of love, and God is love. 1 John 4:16
I have also used the ministry of goodness on my children to correct wrong behavior and quench a spirit of pride and rebellion. I have applied this to other strained relationships in my family and in the church. Without fail I have seen the fruit of peace, restoration, joy and spiritual growth in every relationship.
God’s way to turn people to Him is a good way. It opens doors of communication, disarming any antagonism and gives you a license to speak into the lives of others and present the Lord to them in reality, not just in word.
Question: Are you living the gospel or merely preaching the gospel?
Question: What ways can you yield to God’s goodness?
Question: Can you describe a sin consciousness?
Question: What relationships in your life could be improved by you being good to them?